Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Karlarey1
Verified Purchase:Yes
Great quality, fast delivery.
Written by a customer while visiting Tuft & Needle
Posted by: Zach F
from Illinois
Gender:Male
Verified Purchase:Yes
Fantastically comfortable bed for a bargain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CARYE DALLAS
Verified Purchase:Yes
I EMAILED SUPPORT SHORTLY AFTER RECEIVING, IT IS NOT WORKING FOR ME. MY BACK HURTS AND HURTS. I CANNOT GET USED IT.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 9, 2023
Hi Carye! Thank you for reaching out to us, we're so sorry to hear your new T&N Original Mattress is causing you discomfort. Since we make our mattresses with freshly poured foam, it can take a week or so for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't heard back from us yet, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: MaryJT
Verified Purchase:Yes
Very comfortable. It came quickly.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mamacozi
Verified Purchase:Yes
Awesome mattress, but a tad wide for our standard twin frame.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lauren Butcher
from Florence, Arizona
Gender:Female
Verified Purchase:Yes
We love our T&N mattress, we purchased our first one almost 7 years ago and we still use it in our guest bedroom. These mattresses hold up so well, and they are so comfortable. We won’t go bad to any other mattress. They are a little more expensive than when we purchased our first mattress but it is very much worth the money.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Steve-midwest
from Kansas
Gender:Male
Verified Purchase:Yes
This mattress is very good on my low back. I've dealt with low back pain issues for years. This is one of the few mattresses that I can sleep on my back, or my side, with no pain when I wake up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bbb11
Gender:Female
Verified Purchase:Yes
Great mattress. Fast delivery and easy to unpack and place. Definitely, less bouncing if someone moves.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle