Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Tuft
from AZ
Gender:Female
Verified Purchase:Yes
Sooo comfy. It feels so soft getting into bed and I no longer wake up stiff and in pain
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: N.Yorkie
Gender:Female
Verified Purchase:Yes
Very high quality!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: R Larry
from Berkeley Springs, WV
Gender:Male
Verified Purchase:Yes
Great quality great price, not disappointed.
Written by a customer while visiting Tuft & Needle
Posted by: AveryJ
from Philadelphia
Gender:Female
Verified Purchase:Yes
Perfect as always! Somehow firm and soft at the same time. Amazing.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: David's no longer sleepy
Verified Purchase:Yes
I'd been a bit reserved about what to expect with a mattress of this unique quality. It has far exceeded my tentative expectations and is really quite comfortable!
Written by a customer while visiting Tuft & Needle
Posted by: BernieLou
from Salmon, Idaho
Gender:Female
Verified Purchase:Yes
I never give the mattress a thought. That tells you everything.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: ERdocMC
from Indianapolis, IN
Gender:Male
Verified Purchase:Yes
I’m an ER doc at a midsize community ER where you can grab a snooze sometimes when things slow down overnight. I don’t know what kind of mattress we’ve had the past 5 years, but it’s worn out and sagging in the middle. For me, this leads to back pain. I talked up Tuft N Needle to my group of docs and we purchased an original twin. I’ve got all Tuft N Needle mattresses in my home and have exclusively since I first tried one in 2013. So much better! My lower back thanks you!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T.N.
Gender:Female
Verified Purchase:Yes
I really wanted to love this mattress but it wasn’t firm enough for me. There is a plush layer on top that I didn’t like. After a few weeks, I noticed it sloped on the one side. I am 5’6” and 135 lbs. Maybe I got a dud? Other people have said they love the mattress…so maybe it’s just me?
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 12, 2023
Hi there! Thank you for your candid feedback, we're sorry to hear your T&N Original Mattress hasn't held up well over time and is a touch too soft. We strive to provide quality sleep for years to come and are happy to take a look at what's going on. You also don't have to feel stuck with something you don't love and can utilize the 100-Night Sleep Trial if you'd prefer to return. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle