Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: The Wilders
Verified Purchase:Yes
Outstanding mattress and easy delivery and set-up.
Written by a customer while visiting Tuft & Needle
Posted by: Oly G
from Glendale, CA
Gender:Female
Verified Purchase:Yes
Great feeling mattresses at a reasonable cost. I will purchase only Tuft & Needle mattresses moving forward.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Haykevkat
from New York, NY
Gender:Male
Verified Purchase:Yes
My third purchase. Good quality, comfortable mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KrystleG
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
Affordable and so comfortable! This is our 3rd T&N mattress we’ve purchased because we love the product so much!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: happy sleeper in NYC
Verified Purchase:Yes
these guys have fantastic service. I emailed with a question/issue on the weekend and received a call back from them that same day- a sunday. they resolved everything. the matress is great also!
Written by a customer while visiting Tuft & Needle
Posted by: KH&MH
Verified Purchase:Yes
While the mattress itself seems high quality, it is firmer and less comfortable than we anticipated. We understand that there is a break in period, but the regular back pain we both seem to be experiencing is making us consider returning this mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 24, 2019
Hi there, thank you for taking the time to review your purchase. We’ve designed our mattresses to be universally comfortable for all sleepers. T&N Adaptive Foam was created to cradle pressure points while providing optimum support for your neck and spine. We’re sorry to hear this has not been your experience with our Original mattress and will definitely pass your feedback along to our product team. If you haven’t already, please reach out to us at support@tn.com or call 877-842-2586 to troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: B. Lynch
from SC
Verified Purchase:Yes
Super cozy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Britney K
Gender:Female
Verified Purchase:Yes
So easy to unpack and quick delivery. Amazing mattress and honestly the best price point for an online mattress for the high quality!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle