Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Kris Y
from Chandler Az
Gender:Female
Verified Purchase:Yes
One of the most comfortable mattresses ever!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Suma
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
This is our third tuft and needle (one in an Airbnb that gets rave reviews!). We'll be back again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Priya123
Verified Purchase:Yes
Loved the mattress!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Stop comparing mattresses, this is the BEST one out there!
on October 19, 2019
Posted by: Mandy B
Verified Purchase:Yes
It’s Fantastic!!!! It’s perfect. I look forward to getting in my bed now!
Written by a customer while visiting Tuft & Needle
Posted by: Roseyz
Verified Purchase:Yes
I love these mattresses, i’ve not bought 6 of them for our 2 homes, so affordable. Soft and comfortable but firm at the same time to support my back. No more aches in the mornings!
Written by a customer while visiting Tuft & Needle
Posted by: Hewwie Louie
Gender:Male
Verified Purchase:Yes
This was my first mattress purchase and it’s been an awesome experience. To start, these mattresses go for an excellent price (especially considering the quality). It actually came early!! From the time I bought this mattress online to the time it arrived it had only been 2 business days which was 3 days before I was expecting it! I’ve had it for over a month now and it’s just as comfy, supportive, and soft as when it first arrived. 10/10 would recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Robbie H
Verified Purchase:Yes
I bought this mattress because it was highly recommended by my brother who said you couldn’t beat it for the price. I am 27 years old and I am in great shape. My back has never hurt so bad in my life after sleeping on it for two months. I am a back sleeper but I can not get comfortable until I lay on my stomach, which I cannot fell asleep on. Finally I get so tired I can roll on my back and fall asleep. I would not recommend it to anyone.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 24, 2019
Hi there, thank you for taking the time to share your thoughts with us. We’re sorry to hear you've been struggling to get comfortable on the Original mattress. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 so we can troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Jay P
from Sunnyvale
Verified Purchase:Yes
Mattress very uncomfortable. Backpain doubled after starting to sleep on this.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 24, 2019
Hi there, we appreciate you taking time to write a review to share your experience. Our goal has always been to help others wake up better, so we're sorry to hear you’ve been struggling to get comfortable on your Original mattress. We definitely want to know more about your situation to see if we can help. If you haven't already, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle