Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: KatK
from Boston, MA
Gender:Female
Verified Purchase:Yes
Great mattress for a great price! It was easy to deliver and get set up. Overall great experience! I've had the mattress for about a month and have no complaints.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JChapman
Gender:Female
Verified Purchase:Yes
The mattress is VERY firm. Too firm in my opinion. My daughter bought the same matress one week before I did. Hers is not this firm. I am a side sleeper. I wake up with achy hips.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 30, 2019
Hi there - thank you for sharing this feedback with us. We’re sorry to hear the mattress has not been a good fit and is too firm. If you'd like to explore a return, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Stefany
Verified Purchase:Yes
Easy set up and a great price so much cheaper than other competitors but a much better mattress! Thank you!
Written by a customer while visiting Tuft & Needle
Posted by: Dcnn
from Norwalk, CT
Gender:Female
Verified Purchase:Yes
I love my new mattress. At first, I thought it was a little too flat but over a week or so, it continued to inflate a little more and not it is perfect! Just the right amount of firmness and its just great all around!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PeggyJ
Gender:Female
Verified Purchase:Yes
Bought 4 for our cabin in the woods after we replaced all of our ones we sleep on every day. Love it
Written by a customer while visiting Tuft & Needle
Posted by: Josh Y
from Bronx, NY
Gender:Male
Verified Purchase:Yes
I honestly wasn't prepared for how life changing this mattress was going to be. My back feels better and I sleep a whole helluva lot more soundly.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Milwaukee, Wisconsin
Gender:Male
Verified Purchase:Yes
Delivery was very quick and painless. The mattress is very comfortable, firm, a bit plush in the right ways, and also conforms to the natural curvature of my body. I'd consider myself a heavy sleeper, but I absolutely need to be very comfortable and require support to be able to fall asleep, stay asleep, as well as wake up with no soreness or back/shoulder pain. I had recently moved, and was sleeping on the couch until the new mattress arrived, and was waking up each day with stiffness/soreness in my shoulder, and upper back. However, since switching to Tuft & Needle, my sleep has most definitely improved, and I have woken up discomfort-free each day. The difference is night and day, and carries over to other aspects of life. Highly recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Shea in the Catskills
from Phoenicia, N
Gender:Female
Verified Purchase:Yes
Super-comfortable and deliciously excellent. Couldn’t be happier with it. Shipped super-fast, too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle