Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Raina1
from Encinitas Ca
Gender:Female
Verified Purchase:Yes
Healthy, comfortable and good for sleeping!
The simple elegance of a mattress designed for creating a comfortable environment for sleep. This mattress does exactly that, it affords the potential for relaxation and deep sleep.
The simple elegance of a mattress designed for creating a comfortable environment for sleep. This mattress does exactly that, it affords the potential for relaxation and deep sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sean Suresh
Verified Purchase:Yes
Had to get this mattress because the one that came with the apartment was too firm. This is super comfortable and I sleep like a baby now :)
Written by a customer while visiting Tuft & Needle
Posted by: douglas66
from Palo Alto
Gender:Male
Verified Purchase:Yes
soft and supportive all in the right spot... reasonable price and fabulous service... what's not to love?
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Al S
Gender:Female
Verified Purchase:Yes
The mattress is nice and big, but is super firm and not flexible.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 31, 2019
Thanks for sharing this feedback with our team. We are here to help with a return if need be. Please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: DarcyS
Verified Purchase:Yes
I've had significant back issues for a couple of years. I slept on a friend's Tuft and Needle when I house sat for her earlier this year. I decided to buy my own in late September, I can tell you my back felt 50% better the first week. No more trigger points, I describe it as when sleeping on the new mattress my back was getting the rest it needed. I absolutely recommend this product! I must say getting massage and reducing stress were also factors in my healing, but mostly it was the ne w bed, yay!!
Written by a customer while visiting Tuft & Needle
Posted by: SeattleRobyn
from Seattle, WA
Gender:Female
Verified Purchase:Yes
We're so happy with this mattress. It's very comfortable - much more cushy than memory foam - and it was so easy to unpack and set up. I would definitely recommend this to friends.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: wdwuh
from Georgia
Verified Purchase:Yes
We purchased this mattress based on the fact that we have been sleeping on one at our son's home when we visited his family. However, the mattress we have is not of the same quality as his. It is not as firm and also seems to be of a much less quality. We plan on contacting your company for a refund.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, October 31, 2019
Hi there, thank you for leaving this review. It sounds like we might not be the best fit for you? If you haven't already reached out, send us an email at support@tn.com. We'd love to troubleshoot or talk you through the return process.
Written by a customer while visiting Tuft & Needle
Posted by: Tia R
from Seattle
Verified Purchase:Yes
Amazing. We are a T&N family. This is our second.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle