Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,788 Reviews)
Open Ratings Snapshot
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product. 
(
3,155 out of 3,563
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
2 out of 5
2
hard mattress
on October 21, 2020
Posted by: Anonymous
from Mesa, AZ
Gender:Male
Verified Purchase:Yes
Have bought several Tuft and needle in past but this one is much firmer. Will look at other brands next time. Prices have went up and quality down.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Not the right fit for us.
on October 22, 2020
Posted by: Anonymous
from New York
Gender:Male
Verified Purchase:Yes
Sadly not the perfect mattress we were hoping for. My wife and I wake up more often through the night and are more sore than we were with our former mattress. The only benefit is we do not feel each other move as much as we did previously.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Best mattress for unbeatable price
on October 24, 2020
Posted by: Anonymous
from pittsford, NY
Gender:Male
Verified Purchase:Yes
Really good mattress for really great price
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Amazing product and customer service
on October 24, 2020
Posted by: Anonymous
from San Francisco
Gender:Female
Verified Purchase:Yes
The products are amazing, but the customer service is what puts Tuft & Needle over the top. You don’t have to worry “what if I don’t like it?!?”; chances are, you will love it and if you don’t? They will make it right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Too Firm
on October 25, 2020
Posted by: Anonymous
from New York, NY
Gender:Female
Verified Purchase:Yes
It’s too firm for me. I was told it would break in over time, but I haven’t noticed a change.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
queen mattress
on October 25, 2020
Posted by: mom mom
Verified Purchase:Yes
At age 78 its the best mattress I ever slept on
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Love this mattress!
on October 25, 2020
Posted by: Anonymous
Verified Purchase:Yes
My husband and I were both waking up with stiff backs so we ditched our old mattress and ordered our Tuft and Needle. No more sore backs. We love this mattress!
Shipping was convenient and prompt; unpacking the vacuum sealed bag was a breeze; and the mattress poofed out within an hour. Highly recommend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
Tuft and Needle Original Mattress
on October 28, 2020
Posted by: Anonymous
from Santa Clara, CA
Gender:Male
Verified Purchase:Yes
The original mattress is very firm. I’ve slept on it for about a month now and I’ve just started waking up with sore body aches. I also run hot when I sleep and this mattress does not sleep as cool as I thought it would.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
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