Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: MMM1
from Georgia
Gender:Female
Verified Purchase:Yes
Great mattress only complaint I have is it’s really hard to get out of bed in the morning because it’s so comfortable. No longer have lower back pain. Best mattress purchase I’ve ever made. Also my first time buying a mattress without Springs, totally worth it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kmbrly
Verified Purchase:Yes
Good product. Not sure if it has the firmness needed for everyday use, but certainly comfortable. Ordering and delivery process was very convenient, and setup was easy. I purchased the frame, base and mattress to use in a guest bedroom.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nadine Crist
from Safety Harbor, FL
Gender:Female
Verified Purchase:Yes
This is our second Tuft & Needle mattress purchase. This one is for our guest room. These mattresses are The Very Best!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kennyj
from Az
Verified Purchase:Yes
Very satisfied with quality and comfort
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Pickypoo
Verified Purchase:Yes
Like other foam mattresses, it runs hot but is very comfortable.
Written by a customer while visiting Tuft & Needle
Posted by: Lisa V.
Verified Purchase:Yes
I want to return the product. At first seemed ok, but it is affecting not only my back but my hips & legs. Just too flat& uncomfortable.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 26, 2019
Hi there, thank you for taking the time to share your thoughts. We are sorry to hear you’re disappointed with your purchase and will make sure your feedback is passed along to our product team. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 so we can help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Will100
from Tampa
Gender:Male
Verified Purchase:Yes
Great for the price , very soft
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Taylor W
from Portland, OR
Gender:Male
Verified Purchase:Yes
It's comfortable, but if you're a side sleeper its too stiff. I'm about 190 so I can tolerate the firmness, but my much smaller wife can't. We may be in the market for a new mattress soon.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 26, 2019
Hi there, thank you for taking the time to review your purchase. We’re sorry to hear the mattress hasn't provided the softness you need to get comfortable. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586. We'd love the opportunity to help.
Written by a customer while visiting Tuft & Needle