Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: LJC HART
from Central KY
Gender:Female
Verified Purchase:Yes
I put a Cal-king in my Airbnb suite and my guests have raved about it. I've slept on it too and have had very good sleep. I willl admit I was skeptical since it came in a relatively small box, yet set up was exactly as instructed. I was even able to set it up on my own! Bed folded right out and came to life in minutes. Absolutely wonderful bed!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CWalton
from Groton, Vermont
Gender:Female
Verified Purchase:Yes
Super comfortable! Soft where you need it, like on hips and shoulders, but very supportive so I don’t feel like I’m sinking into it. Also love that I don’t feel my husband turning over and he’s said the same for me. We really are impressed with this mattress and the price was the “couldn’t resist” selling point. Our daughter was correct when she recommended Tuft & Needle saying it is soft and firm. Now we understand and agree!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Satisfied 5 Times
Verified Purchase:Yes
It is delivered promptly, easy to take to upstairs bedroom before un boxing and doesn’t outgas my 4th purchased for family and we all love them.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
I sleep every night now instead of lying awake.
Written by a customer while visiting Tuft & Needle
Posted by: NateB
from Boston
Gender:Male
Verified Purchase:Yes
If you like a firm mattress as I do, you will not like this product.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 29, 2019
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear the mattress did not meet your needs, but appreciate the feedback. If you haven't already, feel free to reach out to support@tn.com or 877-842-2586 if you need help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: RJ Howitzer
from New York, NY
Gender:Male
Verified Purchase:Yes
I love the mattress. It’s perfect.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: John K.
from Colorado Springs co
Gender:Male
Verified Purchase:Yes
The supposed “original” mattress is no way like the one they started out with. I have an “original” on my king bed and it seems thicker and better then the new original. It’s like they turned their original into the Mint and lowered the standard on the original and jacked the price up on everything. It’s still comfortable for the most part but wonder if other companies would be better at the same price now.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 3, 2019
Hi there, thank you for taking the time to share your experience. We'll make sure your feedback is heard by our product team. If you have any specific questions about the iterations we've made to our product over the years, please don't hesitate to reach out to us at support@tn.com or 877-842-2586. We're also here to help if you need to move forward with a return.
Written by a customer while visiting Tuft & Needle
Posted by: Yessie
from San Diego
Verified Purchase:Yes
I purchase a twin mattress for my daughter, and she says she gets the best sleep ever. thank you
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle