Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Megan T.
from San Luis Obispo, CA
Gender:Female
Verified Purchase:Yes
This is our second mattress from Tuft and Needle. We initially bought a king size for ourselves and we LOVED it. However, our ten year old daughter loved it so much that she wouldn't fall asleep at night in her bed because ours was more comfortable. Fast forward 6 months, we are now the owners of TWO tuft and needle mattresses. The daughter now sleeps in her own full size bed. Best mattress EVER.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Name
Verified Purchase:Yes
Enjoying the comfort!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sundae
from Mesa,Az
Gender:Female
Verified Purchase:Yes
So far we love it! We both had been waking up with sore backs on our old mattress, especially my fiancé. First time we laid on it we thought it was a bit firm, but we woke up the very first morning with no back pain and no back pain since!
Written by a customer while visiting Tuft & Needle
Posted by: Meg W
Gender:Female
Verified Purchase:Yes
The only reason it’s not getting 5 stars is because it slides off the box springs and it is narrow so it doesn’t cover the box springs. My last bed was a Cali king and cover just fine. Now the box spring top shows on both sides.
Written by a customer while visiting Tuft & Needle
Posted by: Jennybuh
from San Jose, California
Gender:Female
Verified Purchase:Yes
Feels great. Weigh about 125 and it supports my frame perfectly. I upgraded from a really old twin spring mattress. NEVER going back.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Neli
from Marin Country Ca
Gender:Female
Verified Purchase:Yes
I loved the mattress, I recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: BrandonK
from Austin, TX
Gender:Male
Verified Purchase:Yes
There’s no compelling reason to get this vs any other mattress. Save your money and shop elsewhere.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 if you'd like to troubleshoot or need help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: A Dean
from NH
Gender:Female
Verified Purchase:Yes
The mattress was a little too firm for my daughter, called the company and they suggested and sent us a topper and it is so much more comfortable!!!! Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle