Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
Top notch mattress that doesn’t break the bank
on January 17, 2020
Posted by: D Mathew
from Fremont, CA
Verified Purchase:Yes
Love this mattress! It’s sturdy yet plush, with JUST the right amount of support, both for sleeping on your side and back. I’m glad we didn’t have to spend a fortune for a top quality mattress. Customer support was prompt and incredible as well!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sudeky
from Miami
Gender:Female
Verified Purchase:Yes
I was very worried ordering online mattress, without trying in person. I was very surprised-Best mattress i ever bought! I had back minor surgery along time ago. This is the first time that i can actually feel that my back felt relieved, like releasing pressure, I really felt so good. It’s medium/firm little bounce-i should of gotten firm, but then again it would of neen harder for me to get up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dmccuddles26
from Nevada
Gender:Female
Verified Purchase:Yes
It’s not super soft but it’s just right. I like the firmness. Like foam but it’s so comfy! I love it. Was worth the price and was easy to set up. Is heavy for the queen but once you get it out of the box it’ll literally “expand instantly”. It’s not the kind of bed you jump on like a little kid
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Robert Todar
from Phoenix
Gender:Male
Verified Purchase:Yes
Really like how supportive it is, wish it was a little more soft. Maybe we should have gone with the hybrid instead
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Debra C.
from Reidsville, NC
Gender:Female
Verified Purchase:Yes
This is by far the best mattress I have ever purchased! Shipment was fast!! I highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Papa Bear
Gender:Male
Verified Purchase:Yes
This is our second tuft & needle mattress. Liked the one we put in our RV so much we’re relegating our sleep number bed to the guest room! Had back fusion surgery 6 months ago and getting far better and more comfortable sleep on the tuft & needle mattress than the sleep number
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Badd
from New York
Verified Purchase:Yes
Bad
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2020
Hi there, thank you for taking time to leave a review. We’re sorry to hear you’re disappointed with your purchase. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 to troubleshoot or start a return.
Written by a customer while visiting Tuft & Needle
Posted by: Eyore
from CA
Gender:Male
Verified Purchase:Yes
Great bed, great company
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle