Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking time to leave a review. We’re sorry to hear you’re disappointed with your purchase. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 to troubleshoot or start a return.
This is our second mattress and we will eventually replace all our mattresses with Tuft and Needle. I have never had a more comfortable nights sleep than on our T&N! Wonderful product at a great price. I will never again pay 3k for a mattress!
This company is amazing from start to finish. We’ve ordered many products from them and couldn’t be happier. So comfortable and affordable. We’ve purchased 5 mattresses to fill our cabin... bought several toppers for our mattresses at home and a topper for my kid in college. Bought a 6th mattress for my brother who was moving back into town. We have 2 pillows and a few mattress protectors as well. Love all of the products!