Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Daren C
Verified Purchase:Yes
Softer than expected but works for our kids. As an adult, I sink into it too much for my comfort. We own a king size and it’s not as soft.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Maddie p
from Minneapolis
Gender:Female
Verified Purchase:Yes
I’m in love with this bed. I love that it’s so firm! It supports my back and hips!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dave P
Verified Purchase:Yes
It's on the firm side for a sleeper used to a water bed. Much better with the matress topper graciously sent by the company. Still considering whether to reapply the protector as I think this was part of the other issue - heat buildup. I've managed to sleep better with cooling the room and ditching pajamas.
Written by a customer while visiting Tuft & Needle
Posted by: SherrieS
Verified Purchase:Yes
So far I am loving the mattress and pillows. My so purchased a Tuft and Needle mattress so wanted something extra good for sleeping for me following knee surgery. Wonderful not to suffer any more aches and pains from one of those coil.supported mattresses. The pillows are super too.
Written by a customer while visiting Tuft & Needle
Posted by: Susan69
from Newburyport, MA
Gender:Male
Verified Purchase:Yes
I purchased this for my 12 year old son and he LOVES it! I have to say that it is super comfortable and very supportive. Easy to set up too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GvlSC
Verified Purchase:Yes
Cool and Comfortable with solid support.
Written by a customer while visiting Tuft & Needle
Posted by: Jonathan S
Verified Purchase:Yes
My toddler loves it so much we're getting one for his little brother.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bluebird
from San Diego, CA
Gender:Male
Verified Purchase:Yes
Significantly worse mattress than the other three Tuft & Needles we’ve bought. Very disappointed the quality has gone down.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear more from you directly so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle