Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Summer Corrie
from Hudson Valley, NY
Gender:Female
Verified Purchase:Yes
I'm sleeping so good. I'm so happy with this mattress. Thank you!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleepanatomy
from Nc
Gender:Male
Verified Purchase:Yes
The mattress is very firm/hard puts a lot of pressure on your joint body when you turn or move, a lot of pressure on your hips and shoulder if you are a side sleeper.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 24, 2020
Hi there! We appreciate you taking time to write a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your new mattress because of firmness. Please reach out to us directly at support@tn.com or 877-842-2586 if you're open to troubleshooting or need help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: Keara
from Seattle, WA
Gender:Female
Verified Purchase:Yes
My boyfriend has this mattress in the California/King size and his is much more firm than mine. He has had his for 6 months longer than mine (I am on month 2-3), but the firmness is not improving. Delivery was easy, the mattress is in good shape, but I was hoping for a firmer sleeping situation so I still may return.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Travis W
from Springfield, VA
Gender:Male
Verified Purchase:Yes
So comfortable that it fixed my back pain. Great price too!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D-Wreck
from Dallas, TX
Gender:Male
Verified Purchase:Yes
Immediate change in the way I sleep. I don't fight waking up as much because I'm getting longer sessions of real sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
Love my mattress
Written by a customer while visiting Tuft & Needle
Posted by: Kassi
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
It is so comfortable and easy to install. A little heavy, so definitely have two people to help carry the box.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: No aches
Verified Purchase:Yes
Very pleased. Next to no chemical right out of the box. Comfort is so subjective, but it’s a great balance between firm but not hard. Overall firm, but soft in specific spots. Good for all sleeping positions.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle