Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
Bought this for our two-year old toddler. Not only is it perfect for kids, it's easily the best mattress we've ever bought. Really like the balance of support and firmness.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Suzie f
from Royal Oak, Mi
Gender:Female
Verified Purchase:Yes
These mattresses are the best. Back trouble went away within the first week!!! Love! Do it buy one!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cissy
from Tn
Gender:Female
Verified Purchase:Yes
Love it,it is what you say
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amanda Stutler
from Akron, Oh
Gender:Female
Verified Purchase:Yes
So far, so good. We are extremely pleased. The bed is comfortable and has definitely helped with my back pain. I feel more rested and energetic during the day. However, it feels like the bed is gradually becoming less firm. This is not a very good sign being that it has only been a little over a month; but time will tell.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: z_syl
from birmingham, alabama
Gender:Male
Verified Purchase:Yes
developed a rash on exposed skin from the mattress' off gassing--so be warned. the mattress itself is comfortable for my sleep style, as i'm more concerned about spinal alignment than overall comfort. i can imagine it's a bit firm for most people; most reviews put this mattress at a 7-7.5/10 on a scale of firmness, though, I'd pin it at a 8-8.5. there's enough give in the foam to support my weight (145-pound male), but it definitely doesn't a mattress i'm raving about.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 5, 2020
Hi there. Thank you for your review. We'll make sure your feedback is shared with our product team. If you haven't already, please reach out to support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Very Happy customer
Gender:Female
Verified Purchase:Yes
I was a little nervous about ordering a mattress online without seeing it in person. I’m a tactile shopper and like to touch, poke and analyze before I commit. Honestly, this was a great experience from start to finish. The FAQ section was very helpful as were the reviews. I decided to go for it and I’m so glad I did. I am extremely happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SCF1
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
Great product. Medium-firm. Only downside is lack of edge support.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Griff
Verified Purchase:Yes
This is a good company that provides a quality product and cares about their cusotmers. Nice work!
Written by a customer while visiting Tuft & Needle