Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Brumy
from Denver, CO
Gender:Female
Verified Purchase:Yes
This mattress is comfortable, on the former side which I like and came in the mail quickly, was easy to set up and a good price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anna-Marie
from Nashville, TN
Gender:Female
Verified Purchase:Yes
This is my second T&N mattress. I had my full sized one for three years (and I still have it and it is amazing!), but it was time to majorly upgrade my bed to share with my boyfriend. I have back problems and this bed makes sure that I wake up with minimal stiffness. I sleep so well on this mattress. Also, I don’t know who needs to hear this, but if you are sharing a bed and can afford it, get a King/CalKing. It’ll be worth it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kevin C
from Memphis, TN
Gender:Male
Verified Purchase:Yes
Bed arrived on time and was comfortable instantly! After a week of firming up a little, it was a perfect choice. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mahesh
from Walnut, CA
Gender:Male
Verified Purchase:Yes
Firm and very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Knoxville, Tennessee
Gender:Female
Verified Purchase:Yes
It's a good mattress but I feel the design has changed.
I bought an original t&n mattress 4 years ago and loved it. Still do. Decided once it was time to replace my son's mattress that another t&n was the way to go. I went online to order and saw that some new designs had been released but decided to purchase what should have been identical to the first mattress-the Original.
Well, it's not identical. It's thinner (I measured) and feels different. It's not as firm. The edges are softer and more collapsible. It just doesn't seem quite as nice as the first mattress we bought 4 years ago. I sleep on both the mattresses often and can also tell a difference.
Overall, it's still a pretty good mattress. But I find the decrease in quality a little upsetting.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ross G
Gender:Male
Verified Purchase:Yes
It took my wife and I a few nights to adjust to a new mattress. But now we love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: nosleepinchicago
from Chicago, IL
Gender:Female
Verified Purchase:Yes
While the mattress is comfortable I do not think it is anything special. The edges on top seem to sag, which makes the sides pull in. It also holds A LOT of heat which is upsetting. It is not as firm as I thought it would be so it doesn't help my back like I thought it would. I'm only 130lbs so I would not recommend this bed to anyone heavy.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 12, 2020
Hi there. We appreciate you taking time to leave a review and share your experience. If you're up for troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Erin E.
from Atlanta, GA
Verified Purchase:Yes
My husband absolutely loves the mattress! However, it is quite firm for me. It is well made! The firmness is the only reason for not rating higher.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 21, 2020
Hi there. Thank you for your review. We're sorry to hear the mattress feels too firm for your liking. If you'd like to troubleshoot or need help with a return, please reach out to our team directly at 877-842-2586 or support@tn.com.
Written by a customer while visiting Tuft & Needle