Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Kentucky Karen
Verified Purchase:Yes
Bought the mattress for granddaughter; she loves it! Sleeps all night now!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Celleena
from Gilbert, Arizona
Gender:Female
Verified Purchase:Yes
This mattress is heaven.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Knaight
Verified Purchase:Yes
It's a mattress. I've got no complaints, and it's nice to have something that's just a mattress and not a flattened lumpy pile of uncomfortable springs almost as old as I am. That said, there's nothing remarkable about it; it seems roughly comparable to any hotel mattress (at the low end hotels work puts me in every so often). No impression is a good impression, so 4 stars instead of 3.
Written by a customer while visiting Tuft & Needle
Posted by: Madison Hope
from Alabama
Gender:Female
Verified Purchase:Yes
Customer service was great and it was an easy return process. But the mattress itself wasn’t for me. At all. It was super hard with no give. It felt like laying on the ground.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 15, 2020
Hi there, thank you for taking the time to share your experience. We'll make sure your feedback is heard by our product team. If you need anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Brii
from Cleveland, NY
Gender:Female
Verified Purchase:Yes
I love that this foam mattress gives me support. My husband likes a softer mattress though. I bought the Tuft & Needle topper from but it was too soft for me and I was waking up with a sore back and new aches. We took the the topper off and used 2 mattress pillow toppers bought elsewhere and now both of us are sleeping better and I do not wake up sore.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bwgu
Gender:Female
Verified Purchase:Yes
So easy and quick!!! Best mattress I’ve ever slept on!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Azskier
from Phoenix
Gender:Male
Verified Purchase:Yes
great product and great support (customer support too!)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
I'm a terrible sleeper - this thing knocks me OUT
on April 12, 2020
Posted by: briangormanh
from Raleigh, NC
Gender:Male
Verified Purchase:Yes
I am sleeping better than I have in years. I don't wake up in the middle of the night, and I don't move positions either. I actually thought I was a terrible sleeper - I just didn't have a Tuft & Needle lol.
Thanks so much for a great product.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle