Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Mike Earl
Verified Purchase:Yes
So glad I made this purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jacqueline F
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
Most comfortable mattress I have purchased in years. Will be purchasing another!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: S Ayala
from Phoenix
Gender:Male
Verified Purchase:Yes
My back thanks you !!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lexie
from Bismarck, ND
Gender:Female
Verified Purchase:Yes
I love it! I sleep so much better. My joints don’t hurt anymore so the bed does wonders for my pressure points. I’m also pregnant so this is a HUGE feat!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: from Hood River to Tacoma
from Tacoma, WA
Gender:Female
Verified Purchase:Yes
My mattress came quickly, and it was easy to unroll. I didn't notice any smell, but now, I have slept on it for only 2 nights, and am sore. It is a bit harder than I had hoped. I'm giving it 2 weeks at least though before I make any decisions.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 20, 2020
Hi there. Thank you for your review. We're sorry to hear the Original mattress feels firmer than you had hoped. It can take time for the mattress to break in, so waiting a couple weeks is a good idea. If you find that you need to troubleshoot or move forward with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Ashlee Jordan
from Tampa, FL
Gender:Female
Verified Purchase:Yes
Best mattress we have ever had! Can’t feel each other toss and turn, stay cool all night, and our chiropractor is thrilled with our spine alignment!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
So comfortable that we had to get one for our vacation home. My husbands shoulders have not hurt since we got our matress
Written by a customer while visiting Tuft & Needle
Posted by: ChrisM
from New Mexico
Gender:Male
Verified Purchase:Yes
the mattress is too firm, not as expected
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 21, 2020
Hi there, thank you for taking time to leave a review. We’re sorry to hear the mattress has felt too firm and not as expected. We'll be sure to share your feedback with our product team. In the mean time, if you’d like to troubleshoot, share more feedback, or need assistance with a return per the 100-Night Sleep Trial, please reach out to us at support@tn.com or 877-842–2586.
Written by a customer while visiting Tuft & Needle