Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Puppet
from Augusta, GA
Gender:Female
Verified Purchase:Yes
Really comfy bed honestly. My Fiancé and I both have back problems- this bed is firm enough that we don't wake up sore, but it's not hard or lumpy or anything.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bob L
from Durham, NC
Gender:Male
Verified Purchase:Yes
This is a very nice mattress: medium firm, supportive and responsive. Sleeps beautifully.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tom T
Gender:Male
Verified Purchase:Yes
Back feels way better. Customer service was awesome my wife complained it was too firm and they sent a pillow top for free!
Written by a customer while visiting Tuft & Needle
Posted by: David B
Verified Purchase:Yes
Best sleep I ever had.
Written by a customer while visiting Tuft & Needle
Posted by: anastacia
from richmond, ca
Gender:Female
Verified Purchase:Yes
love the mattress. my man sleeps so much better. he does not snore anymore. omg, most comfortable bed i have ever owned so worth the money!!
Written by a customer while visiting Tuft & Needle
Posted by: Cindy Mc
from Indianapolis, IN
Gender:Female
Verified Purchase:Yes
Love these mattresses and the incredible customer service from Tuft and Needle:)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tired doctor
from Las Vegas, NV
Gender:Female
Verified Purchase:Yes
We have both gotten great night's sleep once the last two weeks since we made the switch!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: A normal person
from Los Angles, CA
Gender:Male
Verified Purchase:Yes
It is okay. I mean it just not that feel how you advertise.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 13, 2020
Hi there. We're sorry to hear the mattress has not met your expectations and would love to hear more about your experience. If you're open to sharing more feedback, troubleshooting, or just need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle