Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Isa W
Gender:Female
Verified Purchase:Yes
This is the best mattress I have ever owned! It is soft, yet firm, and always gives me a good night’s sleep.
Written by a customer while visiting Tuft & Needle
Posted by: Kris10M
Gender:Female
Verified Purchase:Yes
I love my T&N at my house so much, I purchased another just to make sure I get a good night's sleep when we spend the weekend at my parent's house. Totally worth it - even for 15 nights per year.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Stephani
from NJ
Gender:Female
Verified Purchase:Yes
Convenient and comfortable mattress. The customer service team is great too - very responsive and helpful.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Audrey C
from Kansas City
Gender:Female
Verified Purchase:Yes
This bed is extremely firm and very uncomfortable. This bed made my back aches and pains worse. I was hoping this was going to be a great mattress but it’s terrible and I wouldn’t recommend it to anyone.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 4, 2020
Hi there, thanks for taking time to leave a review. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress. If you are interested in troubleshooting with us or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Casie
from Florida
Gender:Female
Verified Purchase:Yes
Very easy and convenient way to buy a mattress. Read all the reviews and decided to give it at try. The mattress arrived in a timely fashion and was easy to get onto the bed. After a few weeks I felt as thought the mattress was a little firmer then expected, so I contacted customer service. They sent out a 2 in thick topper to add to the mattress and it made all the difference. Great mattress and great customer service. So happy I went with Tuft and Needle!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ryan H.
from Prescott Arizona
Gender:Male
Verified Purchase:Yes
This is by far the most comfortable mattress I've ever slept on...I'm sleeping through the night and waking up refreshed and pain free!! I would highly recommend this bed!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Stef
from Pensacola Fl
Gender:Female
Verified Purchase:Yes
The right amount firmness, so comfy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jon Phillips
from Georgia
Gender:Male
Verified Purchase:Yes
This review is based on my queen mattress purchased approximately 6 years ago. The current full size mattress is for my guest room so I have not slept on it but it seems to be a smaller version of my queen. I was satisfied enough with the original mattress to make a second purchase. I sleep well on my queen. Oh yeah, the price was excellent as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle