Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
Most comfort I have ever; Tuft & Needle where have you been all my life???
on May 13, 2020
Posted by: Mama D
from Phoenix Arizona
Gender:Female
Verified Purchase:Yes
Never slept soooo Good
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Courtney s
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
Very comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CourtF
Gender:Female
Verified Purchase:Yes
Easy to set up, amazing to sleep on!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: IzzyB
Verified Purchase:Yes
Very comfy.
Written by a customer while visiting Tuft & Needle
Posted by: jparkerk
from Nashville, TN
Gender:Female
Verified Purchase:Yes
Great mattress for those who don’t have specific needs. We stayed at an Airbnb for a week and loved the mattress so much that we asked what kind it was because we knew we needed a new mattress. It was a T&N. 4 months later we got one for ourselves and haven’t regretted it for a second.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JXJX
from Seattle WA
Gender:Female
Verified Purchase:Yes
It’s been over a month and the smell is still overwhelming, we only spent the first two nights on there, and moved out of our bedroom because of the smell, we had a king size mattress back in Arizona when the company first started a few years ago, I don’t know what’s changed, maybe they decided to go with different materials? but honestly I’m very disappointed...thinking about returning the mattress, what kind of process do we have to go through?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there. Thank you for taking time to leave a review. We will be sure to share your feedback with our product and quality assurance teams. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Turnpike
from Chelan, WA
Gender:Female
Verified Purchase:Yes
I purchased 4 of these mattress for our bunk room and they are awesome!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashley Z.
Gender:Female
Verified Purchase:Yes
Super soft, with what feels like no support. After hearing and reading reviews, we were extremely disappointed! Mattress also easily rips and seems like materials are super cheap
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 13, 2020
Hi there, thank you for taking the time to share your experience. We'll make sure your feedback is heard by our product and quality assurance teams. If you have any other comments or need help moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle