Personally the mattress was a little too firm for me. However, I then purchased the T&N mattress topper and it is now perfect! Overall I think if you are worried that the mattress will be too firm you should go ahead and buy the mattress cover because it is still an amazing price. I have never felt more supported yet comfy and am getting significantly better sleep.
Easy shipping and setup. The bed is nice but it's a bit firm for my liking. I'm a side and back sleeper, and I've woken up many mornings in pain. IDK if I'll keep it.
The mattress is comfortable and I have to say opening the box and setting it up was a fun experience. That said...either the mattress has to be higher (which would be ideal for deep pocket sheets) and/or the box foundation should be higher. Both together are still a bit too low for my daughter's bed.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 20, 2020
Hi there. We appreciate you sharing your experience with us and will pass your feedback along to our product team for consideration. If you'd like to troubleshoot or need help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
It is very firm, but feels good and is a welcome change from our 10 year old pillow top. It slides around on our box spring a bit, but we are looking into getting a platform bed frame.