Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5 out of 5
5
I sleep better
on June 18, 2020
Posted by: Doc A
from Brooklyn
Gender:Female
Verified Purchase:Yes
The best
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Happy Repeat Customer
on June 18, 2020
Posted by: Mackenzie MC
Gender:Female
Verified Purchase:Yes
Love this mattress. It’s our second Tuft & Needle and I recommend anytime I start talking mattresses!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Try it. You’ll like it!
on June 18, 2020
Posted by: Jcooper
Verified Purchase:Yes
Great sleeping
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Repeat customer
on June 18, 2020
Posted by: Greg K
from CA
Gender:Male
Verified Purchase:Yes
Second T&N mattress purchased...second one is just as good as the first. Will keep coming back....
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1 out of 5
1
Painful
on June 18, 2020
Posted by: BeccaR
from FL
Gender:Female
Verified Purchase:Yes
It seemed like a great mattress when I first bought it. It was more supportive and softer than my very old inner-spring mattress. But after only a couple of weeks I started waking up every morning with neck and back pain. The longer I’ve had it, the worse the pain is, always worse in the morning after I get up. I wish I’d returned this mattress during the trial period but I kept hoping it would get better!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 18, 2020
We're sorry to hear the bed isn't a great fit - it does look like you still have a few weeks left on your 100 Night Sleep trial, so we'd encourage you to email us at support@tn.com and we can get the ball rolling on a return if need be.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great Purchase!!!
on June 18, 2020
Posted by: Beth M.
from Bennington, VT
Gender:Female
Verified Purchase:Yes
Soft yet supportive...it is awesome!!! We are so glad we upgraded my daughter from a twin to this!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
2nd mattress purchased
on June 18, 2020
Posted by: 2nd Timer
Verified Purchase:Yes
We love Tuft & Needle mattresses. This was the 2nd mattress we have purchased and love it!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
great mattress
on June 18, 2020
Posted by: Sandra Easton
Gender:Female
Verified Purchase:Yes
Wonderful mattress nice and comfy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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