Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Rebecca C
Verified Purchase:Yes
This is my 5th T+N mattress and I swear by them!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best Value For Me
on September 1, 2023
Posted by: Oldman
from The Green Mountains
Gender:Male
I bought a split King 9 years ago. The mattress is shot now but that's to be expected. I might buy a different mattress today as the T&N mattress was always a little soft for my taste. I'll be looking for the same type of feel only firmer. I've had 9 good years without breaking the bank. So this mattress is highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cara B
from Pennsylvania
Gender:Female
Verified Purchase:Yes
Seems like this mattress should have been great but every morning I wake up with a sore lower back so we’re going to have to return it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, September 4, 2023
Hi Cara! Thank you for your candid feedback, we're sorry to hear your T&N Original Mattress causes you discomfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: tncustomer
Verified Purchase:Yes
very hard. perhaps didnt expand properly. i have 2 other T&Ns that are comfortable but this new model is rock hard
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, August 28, 2023
Hi there! Thank you for your candid feedback, we're sorry to hear the mattress is a bit too firm for comfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Lizbet
from Indiana
Gender:Female
Verified Purchase:Yes
This is my second Tuft & Needle original mattress. I did a fair amount of research before ordering, and believe there isn’t a better quality mattress for the money.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Thao
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
Bought this mattress for my son a few years ago, and my daughter asked to get her one after trying it out. The ease of buying the mattress online (without breaking the bank) and receiving it a few days later in the mail is a no brainer.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: G2Gcart
Gender:Female
Verified Purchase:Yes
Absolutely the best sleep. So solid, no noises or movement. I sleep so sound.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Okie Jean
from DC
Verified Purchase:Yes
The most comfortable mattress for the best sleep!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle