Fantastic bed. My boyfriend has had severe back pain from mattresses in the past and this one is firm enough to protect your back, but soft enough to be comfortable. Highly recommend.
If you like a firm mattress, this is for you! Personally, it was too firm for me and it resulted in hip and upper back pain. But that may not be the case for everyone. When I spoke to a representative they offered a free mattress topper which was nice.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thank you for taking time to write a review. We're sorry to hear the mattress has felt firmer than expected and will pass your feedback along to our product team. If you have any questions or concerns moving forward, please let us know at support@tn.com or 877-842-2586.