Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
from Michigan
Gender:Female
Verified Purchase:Yes
Never fully expanded. Edges higher than middle. Like a fallen cake.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thank you for leaving a review and bringing your concerns to our attention. It sounds like the issues you're having with your mattress could be related to a manufacturing defect and covered under your limited warranty. Please reach out to our team at support@tn.com or 877-842-2586, so we can work toward a solution together. Thanks in advance.
Written by a customer while visiting Tuft & Needle
Posted by: Mary, Who Loves Sleep
from PA
Gender:Female
Verified Purchase:Yes
We started with our main house 5 years ago and then our mountain house. Love T&N Beds! a good night's sleep for everyone no matter how old or young or big or small, even if you have a bad back
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: brittherr
from Washington
Gender:Female
Verified Purchase:Yes
Not as comfortable as I expected and sheets do not stay on the mattress!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thanks for your review. We're sorry to hear the mattress has not been as comfortable as you expected and that you're having trouble keeping the sheets in place. We'll share your feedback with our product and quality assurance teams but would love the opportunity to troubleshoot. Please reach out to support@tn.com or 877-842-2586 for help moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Beachgal
Gender:Female
Verified Purchase:Yes
Perfect for toddler beds. We have had large adult guests sleep on these for a month and they loved the comfort and that you can’t feel the other person’s movements. Very pleased with on time delivery.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: smithkjw
from Nashville, TN
Gender:Female
Verified Purchase:Yes
Sooo comfortable! We got two XL twins and put them on a king sized base. I can finally sleep in my bedroom with my husband again! Without being woken up by his every move! Love. It.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aly R
from San Diego California
Gender:Female
Verified Purchase:Yes
So firm! This bed is for back sleepers only, my husband is a back sleeper and im a side sleeper, i kept waking with my arms numb. We decided to keep bc they gave us a pad for ontop and that helped a little, but i still dont love it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear you haven't been fully satisfied with the mattress (even with the addition of the topper). If you need help with a return per your 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: MelSc
Verified Purchase:Yes
Comfy for the price
Written by a customer while visiting Tuft & Needle
Posted by: Breanna Steward
from Phoenix, Arizona
Gender:Female
Verified Purchase:Yes
This is the 3rd mattress that purchased in 10 years - so far I've been wayyy more impressed than I was with my first 2 mattresses and I've only had this amazing Tuft & Needle mattress for 3 months! Never going back to hybrid mattresses, foam is the way to go! I sleep so much better and I don't sweat in my sleep nearly as much as I did before with my hybrid mattresses (I live in Phoenix for reference so it's hot when you sleep in the summer). Looking forward to upgrading to a King one day! Thanks T&N for making my mattress goals and sweet dreams come true!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle