Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Tennessee Happy
Verified Purchase:Yes
We've had our mattress for about 2 months. I read all the reviews and can't say anything negative. It's very comfy. Getting a good nights sleep again! Thank you!
Written by a customer while visiting Tuft & Needle
Posted by: Cathy G
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
I love this mattress, we had a queen for many years and just moved to the king, both are firm yet have a bit of give. My husband is a big man I can hardly feel when he moves. Our queen mattress is now in the guest room and everyone who stays loves the bed. Great value.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dany
from Norfolk, Va
Gender:Female
Verified Purchase:Yes
It was great the first nights. Then it started to dip in the middle. It’s actually really uncomfortable and we are looking into a new bed now.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thank you for writing a review and bringing your concern to our attention. It sounds like the issue you're having could be related to a manufacturing defect and covered under your limited warranty. Please reach out to our team at support@tn.com or 877-842-2586, if you would like to explore a warranty claim or need help with a return per your 100-Night Sleep Trial.
Written by a customer while visiting Tuft & Needle
Posted by: Darrell12345678910
from Alma, GA
Gender:Male
Verified Purchase:Yes
Great mattress. This our 2nd Tuft and Needle. Our daughters have been jealous of ours for a couple of years, so we finally got our favorite kid one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chuck M.
from Arlington Heights, IL
Gender:Male
Verified Purchase:Yes
Comfy, BUT... I've been sleeping on it for 3 weeks now and the side I sleep on has softened noticeably vs. the side I have not slept on yet. Going to spin the mattress and hope that the softening does not continue.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: De Leon
from New Jersey
Gender:Male
Verified Purchase:Yes
Love Tuft & Needle! We have 3 mattresses (Queen, Full, Twin) and will be upgrading 2 more in the next year. Keep up the great work!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy With Tuft & Needle
from Acworth, Ga
Gender:Male
Verified Purchase:Yes
Easy to order, great price, and easy set up. My son said it’s the best he has slept in years!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: baileyb
from Michigan
Verified Purchase:Yes
What can I say? It’s a decent mattress compared to the broken metal spring one I replaced it with. Nothing life-changing though. I found it was too firm for me and pressed too hard on my pressure points so I added a softer memory foam mattress topper and that seemed to help. It doesn't stay as cool now with the additional foam layer but it feels better on my joints. Shipped quickly, quality is good, and simple to set up. My partner enjoys it with and without the topper, but again hasn’t really been a dramatic improvement for him either.
Written by a customer while visiting Tuft & Needle