Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: ThisDudeAbides
from Minnesota
Gender:Male
Verified Purchase:Yes
i love this bed. this is our second OG T&N. The OG is just too perfect to even try the Mint or Hybrid IMO. The first week on it is a little uncomfortable but it's gotta get to know ya. once you're acquainted it's pure bliss from there!
Written by a customer while visiting Tuft & Needle
Posted by: John Malcovich
Verified Purchase:Yes
Very good. Best mattress I've ever had.
Written by a customer while visiting Tuft & Needle
Posted by: Jami B
from Gilbert, AZ
Gender:Female
Verified Purchase:Yes
Amazing customer service , super quick shipping and the mattress is soft and comfortable and set up was simple.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tnbuttercup
from Tennessee
Verified Purchase:Yes
We own one king size, two queen size, and, now, two twin Tuft & Needle mattresses. What more can I say?
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brandon A
from Austin, TX
Gender:Male
Verified Purchase:Yes
There's no accounting for taste, but I ended up putting a pillow topper on mine after the requisite week to inflate. That being said, the price and convenience can't be beat.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress feels too firm for you. If you're open to troubleshooting or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Nichole44
Gender:Female
Verified Purchase:Yes
Absolutely love this mattress, I’ve been sleeping on a tuft and needle for years now
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Truly, an excellent mattress
on June 23, 2020
Posted by: Grif
from Wooster, OH
Gender:Male
Quite simply, I have never had a better night of sleep than on my T&N mattress and, now that I’ve had it for a couple of years, it is wearing very well I think due to the fact that it doesn’t have so many layers of foam, but rather a few, multi purpose layers. It carries heat away from my human furnace body and yet my wife, who married me for that reason, can remain warm all night. I’m considering buying another for my guest room.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SherrieK
from Texas
Gender:Female
Verified Purchase:Yes
We love our mattress, and the first one was deformed. The company immediately sent us a new one -- great customer service, and wonderful mattress. Thank you!
Written by a customer while visiting Tuft & Needle