Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: jkirk
Gender:Male
Verified Purchase:Yes
Great mattress my second purchase very happy
Written by a customer while visiting Tuft & Needle
Posted by: Sava
Verified Purchase:Yes
It’s pretty comfortable I will say a little more harder then I thought it was gonna be
Written by a customer while visiting Tuft & Needle
Posted by: Mindy C.
from Lafayette, IN
Gender:Female
Verified Purchase:Yes
Perfect firmness! I love this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jaz004
from Scottsdale
Gender:Female
Verified Purchase:Yes
This is our third Tuft & Needle mattress purchase. We liked our first one so much that our daughters each purchased one also.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lauren PowWOW
from Virginia
Gender:Female
Verified Purchase:Yes
We bought these for our 4 and 6 year old daughters. They have no complaints!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Acleal
from Phoenix
Gender:Female
Verified Purchase:Yes
This bed was a little too firm for my liking. I expected it to become more of a medium firmness after breaking it in for a month but haven’t really seen that happen.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 29, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress feels too firm for you. If you would like to troubleshoot or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Caeley123
from Chicago
Gender:Female
Verified Purchase:Yes
I would not recommend this mattress to anyone unless they like an extremely firm mattress (like you're sleeping on the ground firm). I appreciated the fast delivery and good price of this mattress but after sleeping on it for a little over a month I wish I would've bought something else. I am a healthy female in my 20s and this mattress actually gave me back pain. You also definitely need to buy this mattress with time to let it air out in a room with windows as well because the off gasing is pretty intense. I read plenty of reviews before deciding on this purchase and there are varied experiences with this mattress so if you like a really firm mattress then this is the one for you, but for myself it doesn't work well.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anthony D
from Oregon
Gender:Male
Verified Purchase:Yes
Overall, the mattress was a dissappointment. The foam on top slept hotter than expected and thecover felt a little cheap compared to another bed in a box. Mattress slid off of the boxspring and the edges had almost no support. The overall firmness was fine but there was no real sink in from the top foam layer to provide pain relief for side sleepers.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle