Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: TRJo
Gender:Male
Verified Purchase:Yes
Amazing bed greeeeaaaatttt price
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Wright
from Knoxville, Tennessee
Gender:Female
Verified Purchase:Yes
We were super nervous about ordering a mattress online, but one of our friends recommended gift and needle so we went for it. Overall, we’ve had some great nights sleep on our new mattress even thought it’s still a little firm for me. We will never go back to a queen sized bed again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dddd
from MA
Gender:Female
Verified Purchase:Yes
It is a good bed. It really isn’t as great for side sleeping, though. Probably should have gone with the mint. But it is a nice little bed and not so uncomfortable that I will go through the hassle of trying to exchange it during a pandemic. It is worlds better than a regular mattress. I think a bigger mint mattress will be my next purchase, because they were not kidding about the sides: some more support would be good!! Lol. But it is the budget mattress, right? All these things aren’t flaws, they are money saving features! And for the price, it is an awesome product!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: elle_g
from Michigan
Verified Purchase:Yes
The mattress offers really great support and is super comfy. It’s perfect for the price!
Written by a customer while visiting Tuft & Needle
Posted by: TraceyB
from Chicago,IL
Gender:Female
Verified Purchase:Yes
At first it was actually a little difficult to get used to such a good mattress lol. I was worried that it was too firm. However it’s been almost 3 months and I can safely say this is the best mattress ever. It’s supportive without being excessively firm. It’s greatly reduced my morning upper back aches!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Patrick G
from Katy TX
Gender:Male
Verified Purchase:Yes
Fast delivery and easy to unpack product
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alyssa H
from Dayton OH
Gender:Female
Verified Purchase:Yes
So far I’ve really enjoyed this mattress. It’s comfortable and my back feels good. My only complaint is that it tends to sleep hot.
Written by a customer while visiting Tuft & Needle
Posted by: Mama bear
Gender:Female
Verified Purchase:Yes
While the mattress was firmer than I expected, I can tell my body rests very well on the mattress and is very happy. Customer service and communication has been phenomenal. However, the mattress is extremely hot. I wake up sweating and have to move to the couch several times a week. I know it’s summer and I’m on the second floor, but I have not had this issue in the past. We have tried the suggestions the company made, and it’s still an issue.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 30, 2020
Hi there, thank you for taking the time to write a review and share your experience with us. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience and will share your comments with the team. If you need help with a return or anything else, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle