Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Scott9
from FL SPACE COAST
Gender:Male
Verified Purchase:Yes
This is our second t and n mattress. We tried Nectar in between, but it was way too hot and way too soft. Had to sleep on floor and refiner for 30 days until we could return it. We are so happy to be back to t&n and again saying every morning. "I love my bed."
Perfect temperature and no back pain.
Perfect temperature and no back pain.
Written by a customer while visiting Tuft & Needle
Posted by: Anita Parks
from California
Gender:Female
Verified Purchase:Yes
This is our second mattress from T & N. We bought one for our bed 2 yrs ago and now the second one for our spare room. The Original has wonderful support for back. We love our mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: 4Eva
from Philadelphia PA
Gender:Female
Verified Purchase:Yes
We stayed in a small hotel that had T&N on their beds and loved it, so we bought one too! There’s no comparison to any other mattresses we’ve had and we are both waking up more refreshed than ever. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Satisfied user!
from LA
Gender:Female
Verified Purchase:Yes
Firmness ensure comfort and restoring nites!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashlan
from MO
Gender:Female
Verified Purchase:Yes
Very quick shopping, such a comfortable bed! Sleeping way better than I was before
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love these mattresses !
on November 5, 2023
Posted by: Joan G
from Md
Gender:Female
I am about to purchase a 7th T & N mattress ! I have bought for myself, sons, grandsons & now need a new mattress for my guest room. I love that they are made in the US with no fiberglass or harmful chemicals. Also the guarantee which is what originally enticed me to try my first one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D Holtmann
from Texas
Gender:Female
Verified Purchase:Yes
Exactly what I needed, enough firmness for my back and arthritis
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
It’s not really the original 🫤
on October 23, 2023
Posted by: Understatementman
from NC
Gender:Male
I bought an original T+N queen size back in 2016. I still have it, and it is hands down my favorite mattress I’ve ever bought. When I needed a twin, I ordered what the website calls “The Original Tuft + Needle”. After trying to sleep on it for one night, I have had to ask to return it. My back was uncomfortable within an hour of lying on it, and after six hours I gave up and had to sleep elsewhere. The new mattress is far softer than my original one, and not at all supportive. I did a little research, and discovered that the company changed the base layer foam in 2018, after they were bought out by Serta. It is misleading and inaccurate to call the new version “The Original”. I’m very disappointed, not with T+N so much as the mattress I first bought is no longer being made. I want to note that the customer service when I called to initiate the return was excellent. All the staff I talked to were friendly, understanding, and helpful. I am told that my cost will be refunded as soon as the mattress is picked up by their return contractor. I am just reall disappointed. I had recommended T+N to a friend a couple of years ago, and he gave away his mattress because he found it way too soft as well. I have to assume that Serta made this decision for profit reasons. It’s just a shame honestly. P.s. I gave it an overall rating of five stars so this will appear at the top of the ratings. 🤫
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle