Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Tiff and Chayse
from Ohio
Gender:Female
Verified Purchase:Yes
The mattress is a lot more firm than I would like. My boyfriend is indifferent but I definitely wake up a bit sore some mornings. I’m also a bit hot at night but was informed it was my high thread count sheets so I will be changing those. Overall it’s a nice mattress. Didn’t have a smell like I've read a lot of others do. Hoping over time the mattress gets more comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love our new bed!
on July 1, 2020
Posted by: Kl91
from Washington
Gender:Female
Love our new Mint mattress. We are side sleepers and I no longer wake up with hip pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jessica D.
from Fayetteville, AR
Gender:Female
Verified Purchase:Yes
I love this mattress! Perfect comfort from the first night. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jax's Mom
from Pittsburgh PA
Gender:Female
Verified Purchase:Yes
This is the second Tuft & Needle mattress we have ordered. My husband had a sleep number bed that he just couldn't get comfortable in so I ordered him a T&N mattress just like I have. He says it's really helped with his lower back issues.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ljwaters
from Ohio
Gender:Female
Verified Purchase:Yes
I was hopeful after sleeping on the mattress for a few weeks we would adjust however it’s just too firm. I also was hopeful that I would not have as much motion transfer . I’m somewhat getting use to it , but my husband is not . I ordered a topper hopefully this helps With the firmness and motion transfer otherwise I’ll have to go with something else.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 2, 2020
Thanks for providing this review - we're sorry to hear it's too firm for you. It looks like you're still within your 100 Night Sleep Trial, so we'd love if you reached out and we can try to troubleshoot. You can email us directly at support@tn.com.
Written by a customer while visiting Tuft & Needle
Posted by: BijB
from New york
Gender:Male
Verified Purchase:Yes
Excellent product and service. A bit on the firm side but it wears well. A mattress topper can help with that, and T&N are willing to help. Definitely recommend this product!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Karen S.
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
We bought the twin mattress for my toddler and her transition out of the crib. She loves it and it is incredibly comfortable. I love that it is Greenguard certified. Ordering/shipping/delivering was all easy.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kristin1
from San Diego CA
Gender:Female
Verified Purchase:Yes
The mattress is definitely more “firm” than expected but customer service was a DREAM and sent us a topper which made a huge difference.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle