Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: LaurenIsUncomfy
Gender:Female
Verified Purchase:Yes
Unfortunately, this mattress isn't very comfortable. I really wanted to like it considering other reviews. It is too firm and does not cool as claimed. The first month that I had the mattress I kept waking up sweaty, although my A/C was running.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: susie h.
Gender:Female
Verified Purchase:Yes
best bed i’ve ever had! soft but not too soft. firm but not hard as a rock. no complaints here.
Written by a customer while visiting Tuft & Needle
Posted by: Carly D
from Belleville, NJ
Gender:Female
Verified Purchase:Yes
We love our new bed!! Comfy and soft but still firm enough. Originally we were sent the wrong size bed and I love how this company handled it. They told us to donate it or give it to a friend and then shipped us the correct one right away. We gave the extra bed to my niece and she was so happy. She had been needing a new bed because she was in a twin and was getting to big for her bed. It all worked out perfectly.
Written by a customer while visiting Tuft & Needle
Posted by: Garce
from Michigan
Gender:Female
Verified Purchase:Yes
I love my T&N mattress! It took me a little while to get used to it, but now I sleep so well every night. I switched from a softer memory foam mattress, so it took me a little while to get used to the firmness of my T&N mattress, but after the adjustment period ended, everything was great! Shipping was very fast and unpacking was very easy--I set up my bed all by myself, and I'm a pretty small person.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Oakland,CA
Gender:Male
Verified Purchase:Yes
It’s a nice medium feel mattress, it’s no to hard and not to soft. It’s very comfortable!
Written by a customer while visiting Tuft & Needle
Posted by: High Spirits
from Arizona
Gender:Female
Verified Purchase:Yes
This is a great mattress. It is very comfortable and quiet. It didn't smell bad when we first took it out of the package either.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jocelyn Ronquillo
Verified Purchase:Yes
Firm but soft to sleep on. Comfortable.
The best customer service!
Prompt response.
The best customer service!
Prompt response.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Going strong
on August 23, 2020
Posted by: Superdave
from Genoa, Arkansas
Gender:Male
We have had this mattress for at least 6 years and it's holding up great. No sag and still very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle