Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: DFitg
Verified Purchase:Yes
It’s comfortable and ships in a timely manner!
Written by a customer while visiting Tuft & Needle
Posted by: Shane357
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
It's a great mattress ... it's that perfect blend of firm and soft. My fiance and I get a solid, peaceful night's sleep (if that cat allows us that is...).
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Gabi
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
It's super comfy! I sleep like a baby!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sunhollow
from Maine
Gender:Female
Verified Purchase:Yes
Great customer service. Everything went smoothly. Slightly disappointed at how firm the mattress is. Not much give at all. Hoping that it softens over time.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AJL B
Verified Purchase:Yes
Firmer than expected. Not the best for side sleepers
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress feels too firm. If you're open to troubleshooting or need help with a return per your 100-Night Sleep Trial, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Lily S
from los angeles, ca
Gender:Female
Verified Purchase:Yes
i’ve honestly had the best nights of sleep on my new mattress. since the first night i slept on it i never wake up tossing and turning and sleep through the night. i love my new mattress so much! definitely do not regret this purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: mtnmama
from Colorado Springs, CO
Gender:Female
Verified Purchase:Yes
This is our second T&N purchase. We have had the first one since 2016 and we still love it! We've had two separate guests comment on how comfortable it is!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: trap
from Milwaukee, Wisconsin
Gender:Female
Verified Purchase:Yes
the mattress itself is very easy to open and get set up. but I think the mattress I received was too firm for me personally.. I got the standard firmness but I feel as if it’s a lot more firm than it should be.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle