Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: K Lau
from San Francisco
Verified Purchase:Yes
This mattress is very comfortable and gives me a great sleep. Definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Honeymanmba
from Holly Springs, NC
Gender:Male
Verified Purchase:Yes
Was a little akeptical of a mattress that came in a box, but was pleasantly surprised. Good price. Easy setup. Nice quality and comfortable. The one drawback for me is that it is not as soft and cushy as I hoped it would be.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dood
from Oregon
Gender:Male
Verified Purchase:Yes
Super comfortable mattress! It was a little bit more firm than I was thinking, but that was right out of the box, as expected. After just a few nights, it began to soften up to a perfect firmness. Also, the out-of-box smell was gone in about 24 hours with an open window right above the mattress the whole 24 hours.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ron E
from Orlando, FL
Gender:Male
Verified Purchase:Yes
Mattress is firm. I've been waking up sore in some areas.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 13, 2020
Hi there. Thank you for taking time to leave a candid review about your experience so far. We appreciate your feedback and will make sure it is shared with our product team. If you would like to troubleshoot or need help with anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Erin C.
from Maryland
Verified Purchase:Yes
We chose this mattress out of many options . We looked at advertised mattress brands , innerspring , traditional and bed in a box . This mattress seemed to fit our budget and all of our other requirements . Because this was for our teenage son we wanted it to be eco friendly and made in the USA . It’s is green gaurd certified which is hard to get in a budget friendly mattress. It is also very comfortable for our son so we ordered a second one for our other son . It is on the firm side and he has been sleeping on it for a couple of weeks so if your looking for a softer mattress I would recommend the mint mattress by tuft and needle because it has more adaptive foam for that softer feel . But our sons love this mattress and we’ve already recommended it to others .
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: In the Northwest
from Greater Portland area, Oregon
Gender:Female
Verified Purchase:Yes
I was so impressed when I opened the bag, there was no "artificial" smell. I got this for a guest bed, but I have taken a nap on it a couple times and have discovered that my own bed will need a new mattress in the very near "budget" future. Love the mattress, once you get on it. Don't like the edge being so squishy when sitting on the edge.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Michelle18
from Denver
Gender:Female
Verified Purchase:Yes
Im very satisfied
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LBinTX
Verified Purchase:Yes
Very comfortable but a little more firm than I expected. I had no issues with odors and it puffed up fully within couple of hours. Very satisfied so far.
Written by a customer while visiting Tuft & Needle