Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
from Florida
Gender:Female
Verified Purchase:Yes
Beautiful mattress, well made, so comfy!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
This mattress is one of the best purchases I’ve ever made. I highly recommend it. Also has given me some of the best nights sleeps of my life.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Love, love, love!
on August 17, 2020
Posted by: Heffner
from NC
Gender:Female
After 3 years, my husband and I still love this mattress!❤❤
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Florida
Gender:Male
Verified Purchase:Yes
I love the mattress! Took only a few minutes to get out of the box and plastic cover. It also doesn’t make me sweat which is great.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
A mattress that is firm with a touch of softness
on August 19, 2020
Posted by: ErUo
from Las Vegas, NV
Gender:Female
Verified Purchase:Yes
This is a perfect bed for those in need of something firm but has a touch softness. I sleep on my back and love firm beds but my boyfriend doesn't so this helped us meet half way!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: N.P.
from Dyer, Indiana
Gender:Male
Verified Purchase:Yes
It’s been 30 days since we got the T&N original mattress. My wife and I really wanted to like the mattress, heard many good things, but it hasn’t been a great experience for us so far. Initially we thought it takes time, we just had to break the mattress in, so we were patient and gave it a month. However, the first few nights of sleeping on it we had some bad back pain. I’m a dentist so a good back is crucial for me, but it seemed to make my back worse which made it difficult to treat my patients. My wife is a physician at a busy hospital which she is constantly moving around. She had to start sleeping on the couch just to be able to get enough sound sleep to function properly and she says her body hurts. We are trying our best to get used to it, but it has been a challenge. I think the mattress may be too firm, but not sure. It be nice if T&N included the Topper as a complimentary part of the mattress purchase, maybe that would fix the issue, but it’s not worth it for us to spend more on top of what we already paid. We may just consider returning the mattress. I’m glad they have the return guarantee, but we will be patient, wait some more and see what happens. If it gets better, I’ll update the review, but for now, sad to say, we like the sofa much better to sleep on.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - we're sorry to hear you're not loving your mattress. Feel free to email us at support@tn.com and we'd love to go over some troubleshooting options!
Written by a customer while visiting Tuft & Needle
Posted by: Leni
from Ohio
Verified Purchase:Yes
Love it! Convinced my mom to buy one for my brother and for her guest room because this mattress is so good.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LaurenIsUncomfy
Gender:Female
Verified Purchase:Yes
Unfortunately, this mattress isn't very comfortable. I really wanted to like it considering other reviews. It is too firm and does not cool as claimed. The first month that I had the mattress I kept waking up sweaty, although my A/C was running.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle