Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Tim Tim
from Utah
Gender:Male
Verified Purchase:Yes
Wife and I purchased a King in 2016 and loved it, bought a second queen, same original mattress and it's different, not as firm etc. not happy.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 28, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear you're unhappy with your recent mattress purchase. Please reach out to our team at support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Mattress shopper
Verified Purchase:Yes
Love the twin mattress, now I want a mattress for myself as well. Thank you it was fast and easy. Great Deal!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jenn Paz
from Kansas City
Gender:Female
Verified Purchase:Yes
Great mattress and well worth the money!!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great mattress, especially for the price
on July 25, 2020
Posted by: Lisa84
from Michigan
Gender:Female
I bought my original T&N mattress in November 2019 and it feels the same as it did the first month. Feels like a cloud but also supports myself and my fiance. I have had back issues for most of my life and I have noticed a big improvement after switching. I highly recommend this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Michele(Portland)
Verified Purchase:Yes
Soft but provided firm support. Perfect for teen bedding.
Written by a customer while visiting Tuft & Needle
Customer Rating
1
AVOID it all costs
on July 25, 2020
Posted by: ErikD
Gender:Male
After having this mattress, all I can say is avoid it at all costs!! If you like sinking/drowning in a mattress that will do absolute damage to your back, get this mattress. Absolutely no support and will leave you in complete pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 27, 2020
Hi there, thank you for your review. We're sorry to hear you're unhappy with your mattress. Please reach out to our team at support@tn.com or 877-842-2586, if you need help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Neil B.
from NH
Verified Purchase:Yes
Awesome mattress. Bought this for my teenage daughter - she loves it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle