Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Rosie Rainbow
Verified Purchase:Yes
It is VERY firm. A little more than expected but the quality is great
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: E.M.
Gender:Female
Verified Purchase:Yes
The mattress arrived very quickly and was easy to handle. When we put it on the foundation, it expanded quickly, and there was a slight chemical smell for a few hours, which was not noticeable under the mattress protector and sheet, and was gone the next day. It is the most comfortable mattress we ever had, and it has alleviated my neck problems (and I got the great T&N pillow thrown into the bargain, which also helped). It has been hot the past few weeks, but the mattress seems cool enough, and I don't notice the memory foam being too warm. It is just right.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: TJLM
from Columbus Ohio
Gender:Female
Verified Purchase:Yes
Combination, side sleeper here and I love my original T&N. It's convenient, comfortable, and provides support in all the right places. Is it the absolute, hands down, best mattress I've ever tried out? No, but for the price, quality, and ease of transaction, I would 100% purchase again.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: thawthorne
from Dallas, Texas
Gender:Male
Verified Purchase:Yes
Bought this for my mother. She loves it. She says it is the most comfortable bed she's slept in, in her 78 years! She had gotten into a bad habit of sleeping on her couch, and that made me sad. I got her a new bed and mattress. I think her old mattress was part of why she was sleeping on the couch. She loves this one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JMCronin13
from Limerick, PA
Gender:Male
Verified Purchase:Yes
This is the 4th Tuft & Needle Bed in my home and like the other 3 it is perfect. The beds are always delivered quickly, customer service is always fantastic, and the price is always right. I honestly do not know why you'd buy a bed anywhere else. thank you T&N and all your wonderful staff
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bkibble
Gender:Female
Verified Purchase:Yes
The mattress is a little too firm
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Peter O
from Columbus OH
Gender:Male
Verified Purchase:Yes
Affordable, convenient, and decent quality. Would buy again
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: EC in Arizona
from AZ
Gender:Female
Verified Purchase:Yes
I personally do not like the mattress but, my husband does so since he is the one with back issues his vote wins. He would probably rate the mattress a 4+
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. Thanks for your review. We are glad to hear the mattress is working out for your husband and would be happy to troubleshoot to see if we can get the mattress move comfortable for you as well. Please reach out to support@tn.com or 877-842-2586, if you'd like to chat.
Written by a customer while visiting Tuft & Needle