Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: M.O.
from Minnesota
Gender:Female
Verified Purchase:Yes
Love this mattress! So nice to have our guests enjoy a comfy mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: florida lori
from Melbourne, Fl
Gender:Female
Verified Purchase:Yes
Great mattress and such an easy process. I was concerned not ever laying on one, but it is really nice and comfy.
Written by a customer while visiting Tuft & Needle
Posted by: John Alexander
from Ninety Six, SC
Gender:Male
Verified Purchase:Yes
This mattress is seriously like being enveloped by a cloud. I have never slept better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dev M
from Raleigh, NC
Gender:Male
Verified Purchase:Yes
Overall comfortable mattress. A little firmer than I expected, but I recently purchased a topper which is extremely soft so it all worked out.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K. N.
Verified Purchase:Yes
This is a lot firmer than the twin versions we have for our kids.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. We're sorry to hear the mattress is feeling firmer than expected. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great for me, not my partner
on August 4, 2020
Posted by: genevievet
from San Diego, CA
Gender:Female
I bought this mattress about 2 years ago and a month later I moved in with my boyfriend and brought this with me. My side of the bed has remained firm and comfortable but his is really soft and now uncomfortable. I’m 5’ 7” and 140 lbs and he’s 6’ 6” and 240 lbs. He’s definitely a bigger person but just wanted to throw that out there in case anyone is built like him and is looking for a long term mattress, this may not be the one for you.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. Thank you for your review and candid feedback. If you would like to troubleshoot or explore a warranty claim (our mattresses are covered by a 10-year limited warranty), please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Helen from Long Island
from NY
Gender:Female
Verified Purchase:Yes
Great mattress! Quick delivery and easy out of the box.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Winnie G
from Colorado
Verified Purchase:Yes
Side sleeper who wanted a firm mattress. Has the right amount of squish to be compfortable and supportive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle