Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Debber
Verified Purchase:Yes
I am waking up with a backache. I'm hoping I will adjust to it, but so far I think its just too firm. Do you sell a cushion pad for it
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 10, 2020
Hi there. Thanks for reaching out. We're sorry to hear the mattress is feeling too firm and that this is causing discomfort. Please reach out to our team at support@tn.com or 877-842-2586 to troubleshoot!
Written by a customer while visiting Tuft & Needle
Posted by: teodora
from Houston TX
Gender:Female
Verified Purchase:Yes
it’s firm, but not like a wooden board. it almost feels like it softens just for the curves of the body. best mattress i have slept on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Painful for a side sleeper
on August 5, 2020
Posted by: lu247
from Tucson, AZ
Gender:Female
Purchased after reading great online reviews, and even hearing some good things from a family member. Ive had this mattress for 6-7 months and am super disappointed. It hurts my hips and shoulders when i lay on my side. Would not recommend for people looking for a softer mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 10, 2020
Hi there. Thank you for your review and feedback. We're sorry to hear you've been struggling to get comfortable on your mattress. If you would like to troubleshoot, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Reggie
Gender:Male
Verified Purchase:Yes
Second T&N mattress. This one is for our RV. WHat an improvement!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy K
from Ohio
Gender:Female
Verified Purchase:Yes
I absolutely loved the ease of setting up this bed. It is so comfortable and I have had zero stiff necks/back aches after years of chronic issues. We got the king pillows too and definitely recommend those!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Cecy
from Az
Gender:Female
Verified Purchase:Yes
It is hard to sleep on your side with any pillows. I only feel comfortable sleeping on my back. This bed feels a little too hard for myself
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. Thank you for your review. We're sorry to hear you've been unhappy with your Original mattress and will share your comments with our product team. If you need help with a return per your 100-Night Sleep Trial or anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Robin A S.
from AZ
Verified Purchase:Yes
While this mattress is comfortable, it is not as comfortable and supportive as the queen size mint I have. I still wake with some back pain, whereas with the mint I do not.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Glendale Arizona
Gender:Female
Verified Purchase:Yes
This is the best mattress that my husband and I have ever slept on. He has chronic pain in his body and would always have to get up in the middle of the night and sleep on the couch sitting up. He now can sleep through the entire night. We cannot believe the difference in our sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle