Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Yaser
Verified Purchase:Yes
It made all the difference for my back. It's really good.
Written by a customer while visiting Tuft & Needle
Posted by: catherine g
Verified Purchase:Yes
I absolutely love this mattress - I have paid a lot for soft/organic mattresses -and this one from Tuft and Needle is better than any of them! It is firm and feels so wonderful to sleep on - The cotton sheets are wonderful as well!!!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Tuft and Needle mattress just OK but holds a dent
on August 6, 2020
Posted by: WpSestrom
from Walden, NY
Gender:Male
Verified Purchase:Yes
It's just OK. I sit on the edge and it's taking an impression there.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 10, 2020
Hi there. Thanks for your review. We will share your feedback with our product and quality assurance teams. As a reminder, our mattresses are covered by a 10-year limited warranty and 100-Night Sleep Trial, so we encourage you to reach out to support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Tyler E
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
This is my all-time favorite mattress. Cannot recommend it enough!
Written by a customer while visiting Tuft & Needle
Posted by: LMAR
from Los Angeles
Gender:Female
Verified Purchase:Yes
Gives me back aches. Will have to return it.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 10, 2020
Hi there. We appreciate you taking time to leave a review and are sorry to hear the mattress has not been comfortable for you. If you are open to troubleshooting, please reach out to supprt@tn.com or 877-842-2586. We would love the opportunity to help!
Written by a customer while visiting Tuft & Needle
Posted by: Nate S
Gender:Male
Verified Purchase:Yes
The best mattress ever!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
LOVE, LOVE, LOVE!
on August 6, 2020
Posted by: pennygal
from Carthage, TN
Gender:Female
I purchased my mattress over a year ago and I love, love, love it! It is so comfortable, yet supportive. It has not sagged, dipped, or indented like my old mattresses have done in the past. I love this mattress and would definitely purchase again!!!! My sister loves it so much she is purchasing one as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Fati
Gender:Female
Verified Purchase:Yes
Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle