Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
Great mattress, especially for the price
on July 25, 2020
Posted by: Lisa84
from Michigan
Gender:Female
I bought my original T&N mattress in November 2019 and it feels the same as it did the first month. Feels like a cloud but also supports myself and my fiance. I have had back issues for most of my life and I have noticed a big improvement after switching. I highly recommend this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aplus
Verified Purchase:Yes
A+
Written by a customer while visiting Tuft & Needle
Posted by: C Pyle
Verified Purchase:Yes
We were skeptical, but it’s an amazing mattress and foundation. Easy to get upstairs and into the room prior to unpacking. Then you just unwrap and poof. You have a bed that’s incredibly comfortable
Written by a customer while visiting Tuft & Needle
Posted by: Pat G
from florida
Gender:Male
Verified Purchase:Yes
I recently bought my third Tuft and Needle Mattress. The first two were purchased several years ago and were the "original" version. I purchased a third "original" and it is two inches thinner and lacks the comfort, in my opinion, of the original original.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RobertD
Gender:Male
Verified Purchase:Yes
We had hoped for more. While generally comfortable, it was not much different in my mind than the mattress we replaced, about a 6 yr old conventional mattress. In fact, my wife likes the old mattress better, a little firmer, and she said she got back aches from the new one. I think we'll send it back and go back to our old one. Not a life changing event
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 27, 2020
Hi there. Thanks for your review. We're sorry to hear the mattress has not met your expectations. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Serberr
Verified Purchase:Yes
Firmer than I expected but it surprisingly works just right. It provides enough support and just enough give that I sleep soundly.
Written by a customer while visiting Tuft & Needle
Posted by: Fiberglass free family
Verified Purchase:Yes
Excellent mattress for kids with no fiberglasss
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Walter Retlaw
from Phoenix
Gender:Male
Verified Purchase:Yes
Was firmer than I expected but my body adjusted after a couple weeks. Might buy the topper in the future.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle