Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
4
on October 17, 2018
Posted by: Anonymous
We like the value of the product. The bed is a bit squishy, so I would not recommend for someone who needs or prefers more support/firmer mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
on October 16, 2018
Posted by: Chrystal
Verdict is still out. It’s been about a week sleeping on it. I’m neutral so far due to lack if time. I may consider adding a memory foam topper for some additional softness yet keeping the firmness if the mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 17, 2018
Posted by: Anonymous
the mattress was priced very reasonably, but is too hard and isn't as cool as I was hoping. In fact I would like to get an RA #, unless you can ship the free topper and see if it makes the middle "hip" are of the bed softer. I am a side sleeper and wake with sore hips due to the firmness.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 15, 2018
Posted by: Anonymous
Great service, good vibe
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 17, 2018
Posted by: Anonymous
Incredible response to a noticed problem with immediate follow-up by staff.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 15, 2018
Posted by: Anonymous
Very comfortable. A perfect mattress at a very affordable price
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2018
Posted by: Anonymous
I ordered an extra long twin and my mattress is very comfortable.its soft but provides great support at the same time it does not like you've sunk into a sand pit and can't get out, my back doesn't hurt anymore! Secondly it was delivered quickly. Does hold a little bit of heat on warm nights, will purchase another mattress but next time it will definitely be Mint!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on October 15, 2018
Posted by: Anonymous
Having had another memory foam bed (we replaced it because it was a 14" bed and we wanted a adjustable bed frame), we much prefer the tuft & needle for comfort and for use on the adjustable bed frame. However, it is a little hotter than the 14" memory foam mattress which had the extra cooling layer. But this is a minor difference and the comfort seriously out weighs the the heat issue.
Written by a customer while visiting Tuft & Needle