Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous1489
from Maine
Verified Purchase:Yes
I gave this mattress a 3 because I like the mattress but my wife can’t sleep on it anymore and will have to return it unfortunately.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 20, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress has not been a good fit for your wife. If you'd like to share more feedback, troubleshoot, or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: KimK
Gender:Female
Verified Purchase:Yes
I have purchased 2 Tuft&Needle mattresses. I have scoliosis and have a hard time sleeping on anything. After purchasing my mattress, I'm having the best sleep I have had in years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JasonL
Gender:Male
Verified Purchase:Yes
Nothing special, just a mattress that’s overpriced for it’s quality. My neck hurts every day and this mattress makes no difference. Wish I would’ve gone for a more expensive one than buying this thing. It’s too firm for me, I weigh 185 pounds.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 24, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear you're finding the mattress uncomfortable and would be happy to troubleshoot. Please reach out to support@tn.com or 877-842-2586 if you would like to discuss your options for moving forward, including a return under the 100-Night Sleep Trial.
Written by a customer while visiting Tuft & Needle
Posted by: Mike and Toni
from New Hampshire
Verified Purchase:Yes
Great bed, very comfortable, very happy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kyle Rocks
from East Lansing, MI
Gender:Male
Verified Purchase:Yes
My sleep drastically improved from the old flimsy spring-metal mattress I had before, and I'm not waking up with a terribly sore back anymore. While it has tremendously more support than I had previously and I get much better sleep now, being the picky sleeper I am, I have to say it is not as firm as I had hoped.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Sharon Pittsburgh
from Pittsburgh PA
Verified Purchase:Yes
Set up was super easy. I got free pillow cards in the box. And the mattress is a big improvement over my hand me down mattress, passed through 3 owners.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Buckamk
Verified Purchase:Yes
My son has a tough time sleeping. Switching to the extremely comfortable Tuft and Needle mattress has made a huge difference!
Written by a customer while visiting Tuft & Needle
Posted by: CJMC
from New Jersey
Gender:Female
Verified Purchase:Yes
This is our second tuft and needle mattress. The other mattress was close to 9 years old and still going strong. We decided to get a new one for ourselves and put our old one in the guest room. My husband and I love the fact that when the one person moves the other person can’t feel it. It’s like they aren’t in the bed with you. Great quality and price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle