Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Leith
from Iowa
Gender:Male
Verified Purchase:Yes
Great Bed never wake up sore and am sleeping g soundly through the night!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: alexis morgan
Verified Purchase:Yes
It's a little too hard for me.But otherwise a good mattress.
Written by a customer while visiting Tuft & Needle
Posted by: N.P.
from Dyer, Indiana
Gender:Male
Verified Purchase:Yes
It’s been 30 days since we got the T&N original mattress. My wife and I really wanted to like the mattress, heard many good things, but it hasn’t been a great experience for us so far. Initially we thought it takes time, we just had to break the mattress in, so we were patient and gave it a month. However, the first few nights of sleeping on it we had some bad back pain. I’m a dentist so a good back is crucial for me, but it seemed to make my back worse which made it difficult to treat my patients. My wife is a physician at a busy hospital which she is constantly moving around. She had to start sleeping on the couch just to be able to get enough sound sleep to function properly and she says her body hurts. We are trying our best to get used to it, but it has been a challenge. I think the mattress may be too firm, but not sure. It be nice if T&N included the Topper as a complimentary part of the mattress purchase, maybe that would fix the issue, but it’s not worth it for us to spend more on top of what we already paid. We may just consider returning the mattress. I’m glad they have the return guarantee, but we will be patient, wait some more and see what happens. If it gets better, I’ll update the review, but for now, sad to say, we like the sofa much better to sleep on.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 21, 2020
Hi there - we're sorry to hear you're not loving your mattress. Feel free to email us at support@tn.com and we'd love to go over some troubleshooting options!
Written by a customer while visiting Tuft & Needle
Posted by: LCrow
from New York
Verified Purchase:Yes
Very comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from North Carolina
Gender:Male
Verified Purchase:Yes
I’ve literally tried them all and spent a ton of money doing it between 2 houses. We have 2 tempur pedic thet we like that cost a ridiculous amount of money. We tried a king tuft in our guest room and loved it. There isn’t a better value for the money. We have now bought a total of 8 tuft and needle mattresses and have not received anything but positive feedback from the kids and from the guests. Hands down the best value.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tom M.
from New Jersey
Gender:Male
Verified Purchase:Yes
What a pleasant change from a innerspring mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JCard
from Arizona
Gender:Male
Verified Purchase:Yes
Good value, but my back hurt for the first week adjusting. I like the mattress now that I’m used to it.
Written by a customer while visiting Tuft & Needle
Posted by: Blair3
from Westfield Center Ohio
Gender:Female
Verified Purchase:Yes
This is our third mattress purchase. We tried to cheap out and get something off a big furniture website but we were miserable. 1 night after getting out T&N and our back pain was gone. Thanks again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle