Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
1
Has NOT held up over 3 years
on February 5, 2024
Posted by: UncomfyGrl
Gender:Female
Bought this a little over three years ago, and would have hoped to have a comfortable mattress for at least 5-10 years, but I guess quality isn’t a thing anymore…
The mattress sags in the middle, and had become so soft and firmness has gone completely. I feel like I’m sleeping on an angle every night, no matter how I turn and flip the mattress. Save yourself the money and buy another brand.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi UncomfyGrl! Thank you for sharing your feedback about our T&N Original Mattress. We're sorry to hear the mattress hasn't held up over time, but we're happy to take a look at what you're experiencing. Our mattresses are backed with a 10-year limited warranty so you're not stuck with something you don't love. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! We look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Evie_likeStevie
Gender:Female
Verified Purchase:Yes
My second original T&N mattress and I love it as much as the first time!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
7+ years of comfort
on February 2, 2024
Posted by: AliC
from Omaha, NE
Gender:Female
I swear by this mattress. I recommend it to everyone who is in the market for a new mattress. We are going on 8 years of owning our T&N mattress and it is still so comfortable and supportive. 100% recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy C.
from Charlotte, NC
Gender:Female
Verified Purchase:Yes
When I found out I was pregnant, the second thing out of my mouth was "We're getting a Tuft & Needle mattress for the guest room." (The first was me telling my husband the good news). We've had T&N mattresses in our room for 7+ years and I cannot tell you the support and comfort this mattress brings to my daily life.
For those of you that have or are pregnant, you know how elusive a good night's sleep can be. This mattress makes it so much easier. When I travel and have to sleep on other mattresses, I end up dealing with all the fun pelvic dysfunction that comes with carrying a new human, but at a much higher degree. My physical therapist can tell when I've been traveling because of the pain (and other fun side effects) I experience. But a few nights back on our T&N mattress and I feel so much better.
Our guest room will be set up as the "maternity suite" for the first few months, while I recover and bond. Keeping the same foundation for my sleep is as vital to me as the pump and crib I buy. I know from my first pregnancy that this will only help to further my recovery.
If you are pregnant and struggling to get comfortable at night, get a pelvic floor therapist. Then buy this mattress. You will thank yourself later. (Oh, and congrats!) <3
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
6 year review
on January 30, 2024
Posted by: Cypress411
from Michigan
Gender:Female
6 years ago we ordered a Tuft & Needle. It’s by far the most amazing mattress we’ve ever slept on. Considering we use it on an adjustable frame, its integrity is incredible! We are 220 and 165 lbs and 6 years in I don’t notice any dips or weak spots. In addition, I have a lot of back problems and have hated every mattress I’ve ever had. This purchase was a last ditch effort. So grateful we found T&N
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nunya Hmmm
from NYC
Gender:Female
Verified Purchase:Yes
Best mattress ever for me, a SIDE SLEEPER! You can’t imagine how hard it is to find a good side sleeper mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ann B.
from Washington, DC
Gender:Female
Verified Purchase:Yes
My daughter says it it the msot compforatble bed ever!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Doodle29
Verified Purchase:Yes
Have bought 7 Original mattresses over the years and they aren't as firm as they used to be. Will probably shop around the next time I need one.
Written by a customer while visiting Tuft & Needle