Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Trent and Steph
from Asheville, NC
Gender:Male
Verified Purchase:Yes
We own two different generations of Casper mattress from when they still utilized latex in their designs, a Nectar bed that is hard as a rock, and a Sleepys 12 inch foam mattress as well. The T&N bed with the topper on it feels nicer than all 4. Without the topper, the bed is a bit stiff, but has a very nice and supportive bounce to it and does not get hot at all. My wife and I both felt that it needed a little more cushion in the top layer and so we added the T&N topper, which T&N was nice enough to send us free of charge. It retains the bounce, but adds a nice extra level of support the mattress needed. The only reason I’m giving it four stars is because it did need the topper, but with the topper it’s five stars all day long.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Whidbey island Washington
Gender:Male
Verified Purchase:Yes
It was a little hard at first. I thought maybe I had made a mistake in buying the mattress. A friend who also had one recommended walking on the mattress. She said she had the same experience. After two weeks of sleeping on it, I absolutely loved it! Best mattress I’ve ever owed by far. I used to wake up with a stiff sore lower back. No more!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hanh
from Washington DC
Gender:Female
Verified Purchase:Yes
I've been sleeping more deeply since I started using this bed. For the price, it's a no-brainer.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bianca T
from New York City
Verified Purchase:Yes
It’s a really nice mattress for the price. Came quickly with no assembly needed. I Would have preferred a tiny bit firmer but my husband loves it and is very comfortable as a large and tall man. We’re able to sleep without one person being heavier on one side than the other takes both of our different weights well
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Give it time
on July 14, 2020
Posted by: buffster
Gender:Female
After many months of use it has softened into the perfect bed, and before that it was still very nice. I had to use a topper when it was at its stiffest, but I never want to buy a different bed or brand ever again. Even with the rough start.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tajh
from FL
Gender:Male
Verified Purchase:Yes
A bit high for me. Was hoping it would sink down and still give support but alas. Great return policy and customer service!!
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 15, 2020
Hi there. We appreciate you taking time to leave a review and will share your feedback with our product team. If you're open to troubleshooting or need help with a return per your 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Alex1
from Eugene
Gender:Male
Verified Purchase:Yes
My partner and I were waking up a few times a night. We thought we were getting old, but the first night on our new Tuft and Needle we slept throughout the night. WE LOVE OUR BED!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Iain S
from Phoenix
Gender:Male
Verified Purchase:Yes
Fast delivery beautiful comfy mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle