Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Neema
from New York, NY
Gender:Male
Verified Purchase:Yes
To be honest, I'm not sleeping too well on this mattress. It's not as well-supported as I expected, but it's not terribly uncomfortable. I find myself waking up way more often than on my old mattress, and it's been a couple of months, then it's much harder to go back to sleep.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 17, 2020
Hi there. We appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress. We would love to hear more about your situation to see if we can troubleshoot. Please reach out to us directly at support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
I think I made a good choice buying this mattress
on September 11, 2020
Posted by: Ricky2020
from Boston MA
Gender:Male
Verified Purchase:Yes
I didn't have high expectations because the other experiences I've had with foam sleeping surfaces was okay at best. I'm happy to say you exceeded my expectations. It is a comfortable sleeping surface and I am happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: L San
Verified Purchase:Yes
Comfortable and gives plenty of support
Written by a customer while visiting Tuft & Needle
Posted by: Racheljsds
from Plumas lake
Verified Purchase:Yes
For me it was on the firmer side which is really good for my back but not for everyone
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: WillM
from Norwalk, CT
Gender:Male
Verified Purchase:Yes
It’s super comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Meggie
Gender:Female
Verified Purchase:Yes
I’m so happy with my new mattress! It inflated so fast when I unrolled it from the box, had no bad smell (which I was worried about because I’ve never gotten a mattress in a box before), and it’s very comfortable. The perfect balance of soft yet supportive!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: streetsweeper
Gender:Male
Verified Purchase:Yes
I love this mattress! I've had it about a month now. It's pretty perfect. It's the perfect about of firmness. I am very comfortable and I've been sleeping very well. I'm also surprised at how comfortable it is to sleep on my side. I am about 115 lbs and I'm glad I didn't get the mint mattress because this one is perfect for me to side and back sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
Worst purchase ever made
on September 11, 2020
Posted by: Ih8thismatress
from Arizona
I bought this mattress months ago hoping it would get more comfortable and it hasn’t. Sleeping on the ground is better then this mattress I hate it. One it my worst purchases in my life ever
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle