Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Ken Grauer
from St. Augustine, Florida
Gender:Male
Verified Purchase:Yes
This twin-bed mattress is consistent with the uniformly excellent quality of all T&N mattresses — so we could not be happier with the mattress, which was reasonably priced. The only issue (that does not apply to most customers) — is that if you are having the mattress delivered to a residence where you are not residing full-time — the delivery is by FedEx — and FedEx is NOT easy to work with on confirming a specific delivery date. But once the mattress finally arrived — it is a GREAT product! — :)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jenn C
from Massachusetts
Gender:Female
Verified Purchase:Yes
Easy deliver, comfortable, did not smell of off-gassing which I was concerned about.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SummerB
Verified Purchase:Yes
I'd slept on this mattress at my daughter's house...and on my last visit to Portland, I made a decision: I can sleep on it at home, too.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Just hit the 10 year mark
on March 11, 2024
Posted by: saltypratzels
from Baltimore, MD
Gender:Male
Our queen sized T&N mattress just hit the 10 year mark, and it's still as supportive as the day we got it. Whenever we need a new mattress, I can't see buying any other type of mattress besides T&N.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: gregdr01
from Tempe AZ
Gender:Male
Verified Purchase:Yes
I was an early T&N adopter, and have never looked back. This purchase was for my daughter, and she loves it. I'm sleeping on my second, and couldn't be more satisfied. The price has gone up, but it's still the best sleep value bar none. Keep it up, T&N!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Decent... full size vs queen size
on March 10, 2024
Posted by: Hayley932
from Billings, MT
Gender:Female
I bought this mattress a few years ago because my fiancée had one. His was a full size and I bought a queen. His mattress did wonders for my back. Absolutely no back problems or other pain. It was so soft and comfy. Mine has been broken in now since summer of 2020 and it is not the same at all. I'm kind of disappointed because I wake up stiff and with more back pain than I would like. I find myself going to our spare room to sleep on the full size mattress to avoid these problems. Wishing I had tried the mint version, maybe it would have been better?
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 18, 2024
Hi Hayley. Thank you for your feedback, we're sorry to hear your T&N Original Mattress is causing you discomfort! While you may be outside of your 100-Night Sleep Trial, we still encourage you to reach out to 877-842-2586 or support@tuftandneedle.com. We want you to sleep your best and are happy to help however we can! Thank you for your insight, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Frank R
from Seattle, WA
Gender:Male
Verified Purchase:Yes
Good mattress for the price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KS47
Verified Purchase:Yes
This is our fifth time buying a T&N original so we're due for a review. We have them as all the mattresses in our house and even bought one for the guest room at my in laws to get a good night sleep when staying there! We find them very comfortable and they hold up well; this purchase was to replace our first one that we've been sleeping on regularly for nearly a decade and finally started getting less comfortable due to compression dents where we lay. No complaints!
Written by a customer while visiting Tuft & Needle