Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Priscilla C
Gender:Female
Verified Purchase:Yes
A very comfortable mattress that I would recommend to friends, however, the smell/fumes give me a headache. It’s been a few weeks since I purchased it and the smell is still strong.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: New fan
Verified Purchase:Yes
Excellent quality and comfortable mattress with very quick and easy delivery. Highly recommend.
Written by a customer while visiting Tuft & Needle
Posted by: Nate H
from San Luis Obispo
Gender:Male
Verified Purchase:Yes
I've been sleeping great. Really pleased with the hardness of this mattress. The cooling system actually seems to work also.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GinF
Verified Purchase:Yes
Arrived in a timely manner, unpacked and "inflated" just as the directions stated, and it is a SUPER comfy mattress! I've only been sleeping on it for about a month now, and I hope this mattress maintains it's comfort level for years to come!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jodilissa
Gender:Female
Verified Purchase:Yes
My bed is very uncomfortable. i wake up with back pain everyday. ive purchased a bed before and it was great. i dont know why this one isnt as good.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 24, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear you've been uncomfortable on your new bed. It looks like you've already touched base with our support team to troubleshoot. If you'd like to move forward with an exchange or return under the 100-Night Sleep Trial, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Health Coach
from Missouri
Gender:Female
Verified Purchase:Yes
In July we purchased three mattress and just recently purchased a fourth for our grandson. Three out of the four are excellent!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Health Coach
from Missouri
Gender:Female
Verified Purchase:Yes
We have had a tuft and needle before but due to a house fire we had to order a new one. The new one does not lay flat on the bed, the sides still curve up and it’s about 3 inches shorter than our last one. We have been sleeping on it approximately a month hoping that it would flatten out, yet every night we have to push it back up to the head of our bed and deal with the sides curling up. I will contact the company shortly to see what can be done.
I still recommend this brand to our patients and will continue to do so. I have never had one patient ever regret getting their tuft and needle. Better sleep means better healing!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tyler11
from Dallas, Texas
Gender:Male
Verified Purchase:Yes
It's the perfect amount of firmness. Worth the money, yet not even expensive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle