Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: J Grabski
Verified Purchase:Yes
We already knew we loved T & N mattresses as we had a queen sized. We moved and decided to get a king for ourselves and put the queen in the guest rm. These beds are firm but NOT hard and what I love most is that they don’t leave an indentation over time. Very comfortable and I feel like they would appeal to a wide variety of tastes (not too hard, not too soft, just right!)
Written by a customer while visiting Tuft & Needle
Posted by: Doreen m
from Florida
Gender:Female
Verified Purchase:Yes
Great mattress! Worth every penny. It’s like sleeping on a cloud!
Written by a customer while visiting Tuft & Needle
Posted by: Mama G
Gender:Female
Verified Purchase:Yes
I am a late convert, my daughter and grandchildren have been sleeping on tuft and needle for a long time. When it came time to get a new mattress it was a no brained! Got my tuft and needle about a month ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PPMMGG
from East Coast
Gender:Female
Verified Purchase:Yes
I haven't had it very long yet but I'm a little worried because it feels like it's almost already sagging where I typically sleep.
Written by a customer while visiting Tuft & Needle
Posted by: Austino
Verified Purchase:Yes
Amazing
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Needle reviewer
Verified Purchase:Yes
The quality of the bed is good for a box bed, but it is way too firm. I'm considering returning it because it is causing me back pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi there! Thank you for sharing your feedback about our T&N Original Mattress. We're sorry to hear it's too firm for comfort! Adding a mattress topper can be a simple & effective solution to help you sleep your best, and we also back our mattresses with a 100-Night Sleep Trial. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! We look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Tee L
Verified Purchase:Yes
Quick & easy set up. Took a week to two for the smell to go away. But comfortable and so happy with my purchase.
Written by a customer while visiting Tuft & Needle
Posted by: Old Pops
from Louisville KY
Gender:Male
Verified Purchase:Yes
New bed for my growing son. He loves it. My second Tuft and Needle mattress. No reason to go anywhere else.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle